Returns & Exchanges
At OneStopTCG, we want you to be completely satisfied with your collection. If you are not happy with your purchase, you may return eligible items in their original, sealed condition within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Carefully pack the items in their original packaging, ensuring that all factory seals, booster packs, and promotional materials remain intact and untampered.
Ship the Items
Affix the provided shipping label or use a tracked shipping service to send the package back to our processing center at the address provided in your RMA.
Receive Your Refund
Once our specialists inspect the items to verify their condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing